SERVICES MARKETING: INTEGRATING CUSTOMER FOCUS ACROSS THE FORM (Record no. 8126)
[ view plain ]
| 000 -LEADER | |
|---|---|
| fixed length control field | 00329nam a22001337a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9781259026812 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | ZEITHAMAL VALARIE A. |
| 245 ## - TITLE STATEMENT | |
| Title | SERVICES MARKETING: INTEGRATING CUSTOMER FOCUS ACROSS THE FORM |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 6 TH |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | NEW DELHI |
| Name of publisher | TMH |
| Year of publication | 2013 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | XXXIII, 711 P |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Accession Number | Koha item type |
|---|---|---|---|---|---|---|
| Central Library, SRM Institute of Science and Technology | Central Library, SRM Institute of Science and Technology | Rack - 102 - A | 31/03/2016 | 725.00 | 31494 | Books |
| Central Library, SRM Institute of Science and Technology | Central Library, SRM Institute of Science and Technology | Rack - 102 - A | 31/03/2016 | 725.00 | 31495 | Books |
| Central Library, SRM Institute of Science and Technology | Central Library, SRM Institute of Science and Technology | Rack - 102 - A | 31/03/2016 | 725.00 | 31496 | Books |
| Central Library, SRM Institute of Science and Technology | Central Library, SRM Institute of Science and Technology | Rack - 102 - A | 31/03/2016 | 725.00 | 31497 | Books |