000 00285nam a22001217a 4500
020 _a9780000989062
082 _a658.8
100 _aHAKSEVER CENGIZ
245 _aSERVICES AND OPERATIONS MANAGEMENT
260 _aLONDON
_bWORLD SCIENTIFIC
_c2020
300 _aXII, 678P
942 _cBK
999 _c9538
_d9538