000 00288nam a22001337a 4500
020 _a9788131732250
082 _a658.8
100 _aRAO K RAMA MOHANA
245 _aSERVICES MARKETING
250 _a2 ND
260 _aNEW DELHI
_bPEARSON
_c2011
300 _aXXXVI, 548 P
942 _cBK
999 _c8129
_d8129