000 00329nam a22001337a 4500
020 _a9781259026812
082 _a658.8
100 _a ZEITHAMAL VALARIE A.
245 _aSERVICES MARKETING: INTEGRATING CUSTOMER FOCUS ACROSS THE FORM
250 _a6 TH
260 _aNEW DELHI
_bTMH
_c2013
300 _aXXXIII, 711 P
942 _cBK
999 _c8126
_d8126