000 00252nam a22001217a 4500
020 _a9780195667585
082 _a658.8
100 _aAPTE GOVIND
245 _aSERVICES MARKETING
260 _aNEW DELHI
_bOUP
_c2016
300 _aXI, 440P
942 _cBK
999 _c8103
_d8103