000 00256nam a2200121Ia 4500
020 _a9788131732250
082 _a658.8
100 _aRAO K RAMA MOHANA
245 _aSERVICES MARKETING
250 _a2ND
260 _aNEW DELHI
_b PEARSON
_c2005
942 _cBK
999 _c5967
_d5967