000 00325nam a2200121 4500
020 _a9789351381457
082 _a658.812
100 _aSHAINESH G
_aSHETH JAGDISH N
245 _aCUSTOMER RELATIONSHIP MANAGEMENT : A STRATEGIC PERSPECTIVE
260 _aNEW DELHI
_bTRINITY PRESS
_c2020
300 _aXIV, 198 P
942 _cBK
999 _c16454
_d16454