| 000 | 00340nam a2200133 4500 | ||
|---|---|---|---|
| 020 | _a9789356067400 | ||
| 082 | _a658.5 | ||
| 100 |
_aJOHNSTON ROBERT _aSHULVER MICHAEL |
||
| 245 | _aSERVICE OPERATIONS MANAGEMENT : IMPROVING SERVICE DELIVERY | ||
| 250 | _a5TH | ||
| 260 |
_aNOIDA _bPEARSON _c2023 |
||
| 300 | _aXXII, 609P | ||
| 942 | _cBK | ||
| 999 |
_c16423 _d16423 |
||