000 00290nam a22001217a 4500
020 _a9780750642309
100 _aABBOTT PETER
245 _aFRONT OFFICE PROCEDURES YIELD AND MANAGEMENT
250 _a2ND
260 _aNEW DELHI
_bBUTTER WORTH
_c1999
300 _aIV, 211P
942 _cBK
999 _c10122
_d10122