CUSTOMER RELATIONSHIP MANAGEMENT CONCEPTS AND TECHNILOGIES (Record no. 7798)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00322nam a22001337a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9781856175227 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Personal name | BUTTLE FRANCIS |
| 245 ## - TITLE STATEMENT | |
| Title | CUSTOMER RELATIONSHIP MANAGEMENT CONCEPTS AND TECHNILOGIES |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2ND |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | LONDAN |
| Name of publisher | ROUTEDGE |
| Year of publication | 2009 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | XXI, 500P |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Accession Number | Koha item type |
|---|---|---|---|---|---|---|
| Central Library, SRM Institute of Science and Technology | Central Library, SRM Institute of Science and Technology | Reference Rack - 38 - D | 23/01/2015 | 495.00 | 28833 | Reference |
| Central Library, SRM Institute of Science and Technology | Central Library, SRM Institute of Science and Technology | Rack - 117 - K | 23/01/2015 | 495.00 | 28834 | Books |