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SUCCESSFUL SERVICE OPERATIONS MANAGEMENT

METTERS RICHARD

SUCCESSFUL SERVICE OPERATIONS MANAGEMENT - 2 ND - NEW DELHI CENGAGE 2006 - XXII, 4107P

ISBN: 9788131517734

Dewey Class. No.: 658.5

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Central Library, SRM Institute of Science and Technology, Delhi-NCR Campus, Delhi-Meerut Road, Modi Nagar, Ghaziabad, Uttar Pradesh-201204 (India)