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SERVICES MARKETING

ZEITHAML VALARIE A

SERVICES MARKETING - 5TH - NEW DELHI TMH 2012

ISBN: 9780070700994

Dewey Class. No.: 658.8

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Central Library, SRM Institute of Science and Technology, Delhi-NCR Campus, Delhi-Meerut Road, Modi Nagar, Ghaziabad, Uttar Pradesh-201204 (India)