CUSTOMER RELATIONSHIP MANAGEMENT A STRATEGIC PERSPECTIVE

SHAINESH G

CUSTOMER RELATIONSHIP MANAGEMENT A STRATEGIC PERSPECTIVE - NEW DELHI MACMILLAN 2006

9781403928627

658.812

Central Library, SRM Institute of Science and Technology, Delhi-NCR Campus, Delhi-Meerut Road, Modi Nagar, Ghaziabad, Uttar Pradesh-201204 (India)