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SUCESSEFUL SERVICE OPERATION MANAGEMENT

RICARD.METTERS, METTERS,

SUCESSEFUL SERVICE OPERATION MANAGEMENT - 2006

ISBN: 8131501604

Dewey Class. No.: 658.5

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Central Library, SRM Institute of Science and Technology, Delhi-NCR Campus, Delhi-Meerut Road, Modi Nagar, Ghaziabad, Uttar Pradesh-201204 (India)