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TOTAL QUALITY SERVICE:PRINCIPLES PRACTCES,AND IMPLEMENTATION

D.H, STAMATIS,

TOTAL QUALITY SERVICE:PRINCIPLES PRACTCES,AND IMPLEMENTATION - 1997

ISBN: 8175140151

Dewey Class. No.: 658.401

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Central Library, SRM Institute of Science and Technology, Delhi-NCR Campus, Delhi-Meerut Road, Modi Nagar, Ghaziabad, Uttar Pradesh-201204 (India)